Business and Administration

This Apprenticeship is about playing an important support role within a business or organisation.

Administrators handle the day-to-day tasks in an office and make sure things run smoothly – 97% of employers say that effective administration is essential to their business, so they do a crucial job.

The term ‘administration’ covers roles that involve organising people and resources, including, executive assistants, secretaries, administration assistants, data entry clerks and office juniors. Without them, information would be hard to find, meetings would be missed and businesses would be less productive.

Exact duties of a business administration Apprentice will depend on the employer and job role but it is likely that it will involve an Apprentice working with a team or member of staff to handle various tasks. This may be typing up meeting documents, putting financial information together in spreadsheets, sending the daily post, or faxing and photocopying confidential documents. This sort of work requires a strong sense of responsibility, accuracy and attention to detail.

Example Job Roles for a Business Admin apprentice:

Level 2 (Apprenticeship)

  • Junior Secretary
  • Administration Assistant 
  • Clerical Assistant 

Level 3 (Advanced Apprenticeship)

  • PA/Secretary
  • Office Administrator 
  • Administration Clerk

If you would more information on the Apprenticeship Frameworks and units that make up the qualification please contact Ashley on 0208 871 8627 or email

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